‘We have a well-defined process…’: Infosys CEO on low walkouts and workplace lawsuits

Infosys CEO Salil Parekh has responded to allegations of a toxic work culture by a former employee, whose viral LinkedIn post has sparked widespread debate. “At Infosys, we have a clear approach to ensure that everyone is treated fairly. We hold ourselves to high standards,” Parekh said on a recent conference call.

Bhupendra Vishwakarma, a former senior systems engineer, raised concerns about system defects, regional bias, and an unhealthy work environment with the company. Although he was barely able to provide for his family, he left his job without another job opportunity. “For three years, I worked hard, met expectations, and contributed to the team, but I saw no financial recognition for my efforts,” he wrote.

He described how their advancement came with additional responsibilities but no pay rise left him feeling discouraged.

Interest in the company was another key issue that Vishwakarma highlighted. His team was reduced from 50 to 30, but the management chose to redistribute the workload instead of hiring replacements. “Instead of hiring or supporting replacements, management took the easy way out – overloading the existing team without compensation or recognition,” he said.

Vishwakarma, who has been assigned to a bankruptcy account, expressed limited opportunities for salary increases or career advancement. “My assigned account manager said it was a loss maker. This directly affects salary increases and opportunities for career advancement. Staying in such an account felt like professional stagnation with no light at the end of the tunnel,” he wrote.

Vishwakarma’s most serious allegations involve a high-pressure environment at Infosys. He said the constant escalation, customer demand and lack of support created constant stress. “This reduced pressure created tension at every level. I felt like I was in a constant firefight with no room for personal safety,” he explained.

He alleged that Infosys had contributed to a toxic culture by putting customer interests ahead of employee well-being.