Starbucks is changing its open bathroom policy
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Popular coffee chain Starbucks is putting the kibosh on its open-door policy, and now only accepts paying customers to walk in and use its stores.
In a letter the company provided to Fox News Digital’s store managers and above, Sarah Trilling, Starbucks executive vice president and president of Starbucks North America, said: “We are developing a new code of conduct that will be displayed in every store. This is normal practice, and makes it clear that our spaces, including our cafes, terraces and toilets, are used by paying customers and partners.
Coffee companyS The move to use facilitators to pay customers reflects the previous policy.
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A sign emblazoned with the Starbucks logo hangs near the entrance to a Starbucks coffee shop in Aspen, Colo. (Robert Alexander/Getty Images)
In the year In 2018, the company said, “Any customer is welcome to use Starbucks locations, including our restrooms, cafe and patio, regardless of whether they make a purchase.”
of Code of conduct – which stipulates that Starbucks spaces are available to employees and customers – prohibits panhandling, smoking, vaping, using drugs, appearing “off the alcohol” and engaging in “violent or abusive/threatening language,” “discrimination or harassment,” “misuse or disruption of our facilities.” “
Starbucks has warned that it will ask for violators to leave and may seek help from law enforcement.
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The rules mostly reflect the standards in A 2020 post on the Starbucks website It’s titled “Using a Third Space Policy,” which states “No loitering, smoking, drinking alcohol, drug use, or restroom abuse” and that “offensive, harassing, profanity, hate speech, racial slurs, signs, or actions are not tolerated.”
“We want everyone to feel welcome and comfortable in our stores. Implementing a cafe code of conduct is something most retailers already have in place and is a practical step that helps us prioritize customers who want to enjoy our cafes and restrooms during their visit,” a Starbucks spokesperson told Fox News Digital. He said in a statement.
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A Starbucks Coffee Cup is seen in this file photo taken on March 5, 2024 at the cafe in Manama, Bahrain. (Jakub Porzycki/NurPhoto via Getty Images)
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“This means our cafes, patios and restrooms are for customers and associates alike. By setting clear expectations for behavior and space use, we can create a better environment for everyone. These improvements are part of a broader set of changes we’re making to enhance the cafe experience as we work to return to Starbucks.” The statement added.
